How can CSS Block 2 contribute to continuity of operations planning?

• A. By reducing staff and closing offices to streamline operations.
• B. By strictly focusing on cybersecurity measures.
• C. By maintaining critical contact lists, management of essential records, and ensuring alternate workflows.
• D. By outsourcing all processes to external vendors.

Answer: (C)

The main concept tested is how Block 2 supports continuity of operations planning by preserving the information and processes needed to keep essential functions running during disruptions. Maintaining up-to-date critical contact lists ensures rapid communication with key personnel and responders when normal channels are compromised. Managing essential records guarantees decision-ready information and accountability even if systems are unavailable. Establishing alternate workflows provides preplanned, reliable methods to perform high-priority tasks when primary procedures can’t be used, helping to reduce downtime and sustain mission capability. Reducing staff or closing offices would undermine continuity, focusing only on cybersecurity misses the broader operational aspect, and outsourcing everything creates external dependencies that can break during emergencies. This combination best aligns with COOP goals.